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Mortgage Servicers

 

Mortgage servicing companies are responsible for collecting monthly loan payments, maintaining  escrow accounts, paying taxes and insurance premiums and collecting overdue payments.  Mortgage servicing can be performed by the original lender, or the lender may sell the mortgage, or sell the right to service the mortgage, or they may hire a company to service the loan.  This list represents some of the primary mortgage servicing companies.  If you do not find your servicer on the list, check your payment coupon for information on how to contact the company servicing your loan.

 
Accredited Home Lenders
 
15253 Avenue of Science, Bldg 1
San Diego, CA 92128
 
1-877-683-4466
 
Acqura Loan Services
 
6500 International Parkway
Suite 1500
Plano, TX 75093
 
1-866-660-5804
 
American Home Mortgage Servicing Inc.
 
P.O. Box 631730
Irving, TX 75063-1730
 
1-877-304-3100
 
Aurora Loan Servicing
 
P.O. Box 1706
Scottsbluff, NE 69363-1706
 
1-866-519-3090
 
Avelo Mortgage
Litton Servicing LP
 
Attn: Customer Service
4828 Loop Central Drive
Houston, TX 77081
 
1-800-999-8501
 
Bank of America
 
Corporate Center
100 North Tryon Street
Charlotte, NC 28255
 
1-800-846-2222
Carrington Mortgage Services, LLC
 
Attn: Customer Service
P.O. Box 54285
Irvine, CA 92619-4285
 
1-800-790-9502
 
Chase
 
P O Box 36520
Louisville, KY 40233-6520
 
1-866-550-5705
 
Citi Mortgage
 
1000 Technology Drive
O'Fallon, MO 63368-2240
 
1-800-667-8424
 
Countrywide Home Loans
 
4500 Park Granada
Calabasas, California 91302
 
1-800-763-1255
 
EMC Mortgage Corporation/Bear Sterns
 
Attn: Customer Service
P.O. Box 293150
Lewisville, TX 75029-3150
 
1-800-723-3004
 
First Horizon Home Loans
 
4000 Horizon Way
Irving, TX 75063
 
1-800-364-7662
 
GMAC Mortgage
 
Attn: Customer Service
P.O. Box 4622
Waterloo, IA 50704-4622
 
1-877-941-4622
 
Homecomings Financial
 
Attn: Customer Service
P.O. Box 4622
Waterloo, IA 50704-4622
 
1-800-206-2901
 
Home Loan Services, Inc.
(d/b/a First Franklin Loan Services & NationPoint Loan Services)
 
1120 Boyce Road
Upper St. Claire, PA 15241
 
1-800-500-5022
 
HomEq Servicing
 
Attn:  Customer Service
Mail Code - CA3360
4837 Watt Avenue, Suite 200
North Highlands, CA 95660
 
1-877-867-7378
 
HSBC Finance-Beneficial
 
PO BOX 5233
Carol Stream, IL 60197-5233
 
1-800-333-5848
 
HSBC Mortgage Corporation
 
P.O. Box 2013
Buffalo, NY 14240
 
1-888-648-3124
 
HSBC Mortgage Services
 
P.O. Box 9068
Brandon, FL 33509-9068
 
1-800-365-6730
 
IndyMac Federal Bank
(OneWest Bank)
 
888 East Walnut Street
Pasadena, CA 91101
 
1-866-355-7273
 
Litton Loan Servicing
 
Attention: Customer Service 
4828 Loop Central Drive
Houston, TX 77081
 
1-800-999-8501
 
LoanCare Servicing Center
 
P.O. Box 8068
Virginia Beach, FA 23450
 
1-800-909-9525
 
MetLife Home Loans
 
4000 Horizon Way
Suite 100
Irving, TX 75063
 
1-888-638-6964
 
National City Mortgage Corp.
 
1900 East Ninth Street
Cleveland, Ohio 44114-3484
 
1-800-523-8654
 
Nationstar Mortgage, LLC
 
Customer Service
P.O. Box 199400
Dallas, TX 75219
 
1-888-480-2432
 
Ocwen Loan Servicing, LLC
 
P.O. Box 785057
Orlando, FL 32878-5057
 
1-877-596-8580
 
Residential Credit Solutions
 
350 South Grand Avenue,
47th Floor
Los Angeles, CA 90071
 
1-800-737-1192
 
RoundPoint Mortgage Servicing Corporation
 
 
Customer Service
P.O. Box 241429
Charlotte, NC 28224-1429
 
1-877-426-8805
 
Saxon Mortgage Services
 
Customer Service
P.O. Box 161489
Fort Worth, TX 76161-1489
 
1-888-325-3502
 
Select Portfolio Servicing, Inc.
 
P.O. Box 65250
Salt Lake City, UT 84165-0250
 
1-800-258-8602
 
 
SunTrust Mortgage, Inc.
 
P.O. Box 4418
GA-Atlanta-0795
Atlanta, GA 30302-4418
 
1-800-443-1032
 
Taylor, Bean & Whitaker
 
14 Forest Avenue
Caldwell, NJ 07006
 
1-973-403-1040
 
Vericrest Financial
 
 
P.O. Box 24330
Oklahoma City, OK 73124-0330
 
1-800-401-6587
 
Wachovia
 
1525 West W.T. Harris Blvd.
Charlotte, NC 28288-0376
 
1-800-922-6267
 
Washington Mutual, Inc. (Chase)
 
Customer Service
P.O. Box 100576
Mail Stop: FSC0170
Florence, SC 29502-0576
 
1-866-550-5705
 
Wells Fargo Home Mortgage
 
420 Montgomery Street
San Francisco, CA 94104
 
1-877-937-9357
 
Wells Fargo Financial
 
 
Customer Service F4008–080
800 Walnut
Des Moines, IA 50309
 
1-800-275-9254
 
Wilshire Credit Corporation
 
14523 SW Millikan Way,
Suite 200
Beaverton, OR 97005
 
1-888-917-1050
 
Wingspan Portfolio Advisors
 
Customer Service
4100 Midway Rd, Suite 1110
Carrollton, TX 75007
 
1-866-510-9464
 
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The "servicer" is a company to which you send your mortgage payments. It can be a lender or a third party hired by the lender to process payments sent by borrowers like you. The servicer also is the one you deal with when you miss a payment or have other questions about your loan.

 

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